Help & support

Asam Order by TzTech · Public test. Live online payments are not enabled.

Account and sign-in

Use your own account and exact verified email. One account can order as a customer and open its approved work dashboard. Staff access comes from the owner invitation, not from choosing a role at sign-in.

Delivery, pickup and table orders

Choose the order type in your basket. For delivery, confirm the destination and charge. For table QR orders, check the scanned table number. A rider completes cash delivery using the customer code and cash confirmation.

Waiting for an update

Check the order status, refresh after a connection problem, and use the restaurant contact on the order when available. If an action times out, check its saved result before retrying.

My support requests

Private conversations with Asam Order. Check here for replies.

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